Terms of Service

Last updated: August 2026

These Terms of Service govern your use of CopelandStore.com (the "Site"), operated by CopelandStore.com, 10737 SW 104th St. #1, Miami, FL 33176. By accessing or using the Site, you agree to be bound by these terms.

Wholesale Business-to-Business Sales

All sales through the Site are wholesale business-to-business transactions. Products are offered for resale, installation, and commercial use by HVAC contractors, distributors, facility managers, and qualified buyers. Retail consumer purchases are not the intended use of this Site.

Pricing

All prices are quoted in U.S. dollars and are subject to change without notice. Pricing displayed on the Site reflects our wholesale cost-plus model and may be updated at any time. Confirmed order pricing is honored once an order is accepted.

Product Availability

Product availability is not guaranteed. Items listed on the Site may be discontinued by the manufacturer, out of stock, or otherwise unavailable at the time of order. We will notify you if an item you order is unavailable.

Shipping

Free shipping applies to all orders delivered within the contiguous United States. Orders to Alaska, Hawaii, or U.S. territories may be subject to additional shipping charges, which will be quoted before the order is finalized.

Installation and Labor

CopelandStore.com is not responsible for installation errors, improper application, or any labor costs incurred by the buyer. Compressor installation must be performed by a qualified HVAC technician in accordance with manufacturer specifications and all applicable codes.

Returns

Returns are subject to our Return Policy. Please review it before placing an order.

Limitation of Liability

To the fullest extent permitted by law, CopelandStore.com shall not be liable for any indirect, incidental, special, or consequential damages arising out of or related to the purchase or use of any product sold through the Site.

Contact

Questions about these terms? Contact us or reach us at (305) 850-6693.